Category Archives: Leadership

Journalism failed us badly. Here’s how.

People will be parsing this election for years to come. Here’s one thing I know: Journalism failed us badly. Since we are going to need good journalism more than ever in the days ahead, I offer some thoughts about what went wrong:

  1. The bottomless well of Trump coverage early on. This is mostly attributable to cable, but it was true of television more broadly, and it influenced print and online media as well.

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I included this chart from the New York Times in my March 28 blogpost: A tough test for Journalism and the Midterm Grades Aren’t Good.

As the Times story said, “Over the course of the campaign, he has earned close to $2 billion worth of media attention, about twice the all-in price of the most expensive presidential campaigns in history. It is also twice the estimated $746 million that Hillary Clinton, the next best at earning media, took in.”

Of this development, CBS Chairman Les Moonves famously said: “It may not be good for America, but it’s damn good for CBS.”  Here’s what else he said: “Man, who would have expected the ride we’re all having right now? The money’s rolling in and this is fun. I’ve never seen anything like this, and this going to be a very good year for us. Sorry. It’s a terrible thing to say. But, bring it on, Donald. Keep going.”

He did. So did they.

Continue reading Journalism failed us badly. Here’s how.

  1. Near abandonment of issues coverage.

A Harvard study by Tom Patterson, released in late September, looked at 10 major news outlets, including the New York Times. It concluded that “substantive policy issues have received only a small amount of attention so far in the 2016 election coverage.”

Another study, released in late October, looked at the networks’ news coverage to determine how much of it concerned issues:

Total ABC CBS NBC
1988 117 36 40 42
1992 210 112 38 60
1996 98 29 53 17
2000 130 45 39 46
2004 203 40 119 44
2008 220 41 119 66
2012 114 13 70 32
2016 (YTD) 32 8 16 8

(Andrew Tyndall 10/25/16)

“With just two weeks to go, issues coverage this year has been virtually non-existent. Of the 32 minutes total, terrorism (17 mins) and foreign policy (7 mins) towards the Middle East (Israel-ISIS-Syria-Iraq) have attracted some attention. Gay rights, immigration and policing have been mentioned in passing.

“No trade, no healthcare, no climate change, no drugs, no poverty, no guns, no infrastructure, no deficits. To the extent that these issues have been mentioned, it has been on the candidates’ terms, not on the networks’ initiative.”

 

  1. Data journalism gone haywire.

The Times’s Nate Cohn may have no regrets, as per this tweet:

Nate Cohn@Nate_Cohn Nov 10 Most of our journalism this year was about how people were ignoring the importance of white working class to Dem chances. I have no regrets

But something surely went wrong, since virtually everyone else in the world was in shock, no matter where they stood politically.

As Nick Bilton put it: “Every big-data, number-crunching Web site, from Nate Silver’s FiveThirtyEight to The New York Times’ Upshot; every poll, from Fox to Bloomberg to Rasmussen, had predictions that were so off that it now seems surreal. And while we now all have to swallow the noxious potion that is President Trump, the chaser is that polling is completely and utterly broken.”

 

4. False equivalence. And more false equivalence. And more…

As in: They’re both unpopular. They both tell lies — no matter how vastly different the proportions:

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Ethan Coen’s sarcasm in his “thank you notes” in the Times rang painfully close to how the stories read:

“You balanced Donald Trump’s proposal that the military execute the innocent families of terrorists, against Hillary’s emails. You balanced pot-stirring racist lies about President Obama’s birth, against Hillary’s emails. You balanced a religious test at our borders, torture by our military, jokes about assassination, unfounded claims of a rigged election, boasts about groping and paradoxical threats to sue anyone who confirmed the boasts, against Hillary’s emails. You balanced endorsement of nuclear proliferation, against Hillary’s emails. You balanced tirelessly, indefatigably; you balanced, you balanced, and then you balanced some more.”

The Times’s columnists tried to tell ‘em so:

“I know some (many) journalists are busy denying responsibility, but this is absurd, and I think they know it,” said Paul Krugman in “The Falsity of False Equivalence.”

And Nick Kristof:  “Of course we should cover Clinton’s sins, but when the public believes that a mythomaniac like Trump is the straight shooter, we owe it to ourselves and the country to wrestle with knotty questions of false equivalence.”

The primary response came from the then fairly new public editor, Liz Spayd, in an exceptionally weak column, urging Times journalists not to be intimidated by the false balance charge.

They weren’t.

Does this kind of flawed journalism happen because a news organization wants to avoid driving away the right?  Did it make for more interesting stories?  Did it seem harmless, because Clinton was sure to win?

The New York Times — this newspaper on which I depend (as is evident in this post), and which leads much of the other news coverage in America — is deeply implicated here. It is perhaps the most important news outlet in the country, one of the most important in the world, and it must be better than this.  A statement from its publisher and  executive editor, after the election said this:

“As we reflect on the momentous result, and the months of reporting and polling that preceded it, we aim to rededicate ourselves to the fundamental mission of Times journalism. That is to report America and the world honestly, without fear or favor, striving always to understand and reflect all political perspectives and life experiences in the stories that we bring to you. It is also to hold power to account, impartially and unflinchingly. You can rely on The New York Times to bring the same fairness, the same level of scrutiny, the same independence to our coverage of the new president and his team.”

Rededication? Yes.  “Same level?” Please, no.

 

  1. My fifth point moves beyond traditional, legacy news operations, which are no longer the gatekeepers that they were (though I believe firmly that their power continues to matter sufficiently to worry deeply about how they conduct themselves).

Organizations like Google and Facebook make decisions that have enormous power over what Americans know and believe. Outrage over the fake stories that proliferated during this campaign is finally being recognized by these reluctant corporations.

It’s a step, albeit a belated and limited one. And one reason it’s belated and limited is this, as one employee told Gizmodo about Facebook: “They absolutely have the tools to shut down fake news,” said the source, who asked to remain anonymous citing fear of retribution from the company. The source added, “there was a lot of fear about upsetting conservatives after Trending Topics,” and that “a lot of product decisions got caught up in that.”  (Some things, new and old media share.)

 

After every election, we agonize about journalism’s coverage. But this one feels bigger, the stakes higher. Legacy media still matter. The choices they make will affect our future, just as they affected this election. They are searching for economic survival in a Wild West of media change. My conviction is that, if they distinguish themselves by being trustworthy and fair-minded, dedicated to the truth as close as they can determine it, committed to purveying news that is proportional and comprehensive — well, that will be their best chance of survival.

Ours, too.

 

 

 

 

A terrible loss for journalism, as Gwen Ifill dies at 61

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Gwen came out to Los Angeles to receive the 2011 National Cronkite Award at USC.  The  judges (I was honored to be among them) cited her (and her co-winner Judy Woodruff) for election coverage “focusing on the issues, talking with real voters and letting the candidates explain themselves,” adding that “they avoided the horserace component that is so typical in political coverage.”

How powerful those words feel now, at this moment of loss.

 

 

 

Making Journalism Indispensable

Last week, I was part of a national conference https://sustainlocal2016.sched.org/ on journalism sustainability convened by Montclair State University’s Center for Cooperative Media. Our panel was asked to begin with an overview of the state of local-news sustainability.

Having no particular expertise regarding the mix of revenue streams everyone is testing these days, I decided to focus on what I think lies at the heart of the question: the public. Whatever happens with advertising and subscriptions, events, membership or repurposing of content, I’m convinced that a key to survival will be a public willingness to support journalism. We must come to see information in the public interest as we do the arts or education – as a civic good, one we are responsible for sustaining.

This is no small challenge, since we’ve trained the public for years to believe that the news comes to them for free — or really cheap. You turned on the TV, or you plunked down your quarter for the paper, and you never really thought about the fact that advertisers were paying the bill. This means that we are going to have to make our work so important, so engaging, that people will feel they can’t do without it.

In other words, we’ve got to make our journalism indispensable. Here are a few thoughts I shared with the journalists at the conference about how to go about it:

— Be IN and OF your community.   When I started as a cub reporter at the Colorado Springs SUN, the editor and publisher wrote a column published on the front page. As a newly minted Medill master’s graduate, I found this unorthodox custom disquieting. But it surely worked for the readers, who sensed the editor’s engagement with the community. Later, when I became editor of the Des Moines Register, we kept alive the paper’s historic tradition of running our cartoon on the front page. Register cartoonists had won two Pulitzers over the years; more important, they’d won the hearts of Iowans. In particular, the Sunday cartoons, poking fun at the state and its residents, made it clear that we were all in this together.

Continue reading Making Journalism Indispensable

— At the same time, we need to remember our leadership role. We are not, as journalists, just seeking to be part of the kaffeeklatsch. We are leading a conversation. I remember focus groups at the Register in which, at the end, a reader would say, “Well, you’re the editors. Help us see what you think is possible.” It’s not a return to the old top-down model that I’m recommending here, but rather engaging in ways that broaden and deepen the community, making it more inclusive and ensuring that people discover things they don’t know.

— We need to be honest about who we are and what we’re attempting to do. The hardest voice I ever had to write in was the editorial voice of The New York Times, when I served on its editorial board. People don’t respond easily to disembodied voices. Amid today’s endless debates about objectivity, I’m struck by the power of the view espoused by the Dutch news organization De Correspondent. They believe that their journalists should be, first and foremost, AUTHENTIC — a quality that is essential if they are to cultivate the rich relationship with readers that the organization seeks.

— Keep in mind that HOPE may be bigger news today than disaster. In this era of cynicism and division, we need a journalism that helps people understand that solutions are possible and government can work. Journalism is supposed to provide an accurate picture of the world around us, but ours has looked pretty lopsided for years. This is not about softball questions or happy-talk stories: Good journalism creates community through a common understanding of accurate information – the good as well as the bad.

— We must remember that we are most effective when we reach people through their hearts as well as their brains. We’ve always known that good writing and powerful photography were key to our success. We have so many more tools today for engaging people and making lasting connections. Elizabeth Alexander closed her poem “Ars Poetica #100: I Believe” by asking “…and are we not of interest to each other?” In recent years, journalism has done as much to distance us from one another as it has to connect us. Our future now may rest on our ability to correct that course.

One More Sexual Assault, One More Brave Woman, a Quarter Century Later

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Read it and weep  — this statement from a young woman attacked by a  Stanford freshman. Having been convicted of sexually assaulting her while she was unconscious, he has now been tapped with a ruler on the wrist.

Just over 25 years ago, we published a series in The Des Moines Register  called “It Couldn’t Happen to Me: One Woman’s Story.”  I felt we were taking one strong step to move rape out of the darkness in which it flourished.  Whatever society’s pretensions against it, we seemed unlikely to act against it until we could really see it.

I knew that this seeing and even more, the acting — would require many acts of courage like that of Nancy Ziegenmeyer (the remarkable truth-telling rape survivor in our story).  And I knew that the actions would require a disorienting shift within our society — confronting the gap between what we say we condone, and what is in fact rampantly present.

But today I wept, reading this woman’s statement, to see just how far we are from closing that gap.

Why is progress on this painfully clear human-rights challenge so slow?  What is the difference, say, between progressing here, versus progressing on gay marriage?  Not that justice for gays didn’t take eons; it did, and continues to.  But, on the issue of gay marriage, from the moment when people began speaking out, began really grappling with it and openly arguing about it — from that moment, the change came with remarkable speed.

We are nowhere near that on rape — not really speaking out loudly enough to be heard, not really grappling, still not really arguing about it.  Those societal “Tsk’s” when yet another athletic program is revealed not to have taken sexual assault seriously? That’s not grappling.  That’s closer, by far, to sighing that “boys will be boys.”

This administration has tried to deal seriously with sexual assault on campus.  Countless brave women have spoken out in the years  since Ziegenmeyer refused to remain in the shadows prescribed for those who have been raped. Yet here we are, far indeed from the grappling, from the serious arguments about the need for change. Far from confronting the everyday reality, far from holding people accountable, far from forcing those opposing change to make their arguments about why this deep injustice should continue.

The only thing I can think to say is that this will change when women’s voices are heard against rape, the way gay voices were heard for marriage.  So I guess that puts me back where I was, a quarter of a century ago, believing, as I wrote then, in a column that triggered the Register series:

“I urge women who have suffered this awful crime and attendant injustice to speak out, as some are beginning to do, and identify themselves.

“Rape is an American shame. Our society needs to see that and attend to it, not hide it or hush it up. As long as rape is deemed unspeakable – and is therefore not fully and honestly spoken of – the public outrage will be muted as well.”

 

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On Rape and the Power of Speaking Out:”  I am adding today to my site a page to bring together pieces I have written and other resources on the issue.

 

 

 

 

 

 

 

 

Losing Dori Maynard, who believed we could all be much better than we are.

Like so many others, I am reeling at the loss of Dori Maynard, who believed we could all be so much better than she knew (all too well) that we ARE.  And so we must be.

I wrote this post for Nieman.

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Rape and anonymity: A fateful pairing

 

Nancy Ziegenmeyer identifies the man who raped her. By David Peterson, from the 1989 series
Nancy Ziegenmeyer identifies the man who raped her. By David Peterson, from the 1990 series

The Rolling Stone’s indefensible University of Virginia gang-rape story felt like a punch in the gut to anyone feeling hopeful about progress against sexual assault. But hopeful I remain. This fight is (finally) too vigorous to be stopped by flawed journalism.

News and social-media coverage over recent weeks, from the serial rape allegations against Bill Cosby to reports of sexual assault in the military and on campuses across the nation, would indicate that rape is at last being recognized — as an unacceptable reality that we have accepted for far too long. A lot of people seem to have decided no longer to acquiesce in the notion that rape and silence go hand in hand.

This doesn’t mean that there aren’t plenty of folks poised to seize on any sign that a rape claim might be false. Rolling Stone gave these folks a huge assist: A spectacular gang-rape story, almost entirely free of attribution, quickly collapsing under its own weight. Continue reading Rape and anonymity: A fateful pairing

Yet this problematic journalistic practice is nothing new; anonymity has been central to rape coverage for decades. (I first wrote about this in 1989. ) The common editorial practice of shielding rape victims by not naming them – unlike the journalistic commitment to naming names in all other crimes involving adults – is a particular slice of silence that I believe has consistently undermined society’s attempts to deal effectively with rape.

How do you size up a problem that’s largely hidden? There is plenty of talk about rape, but little of it is anchored by fact. As Vice President Biden said last January, in releasing the White House Report on sexual assault on campus, “The first step in solving a problem is to name it and know the extent of it.”

We know (vaguely) that the problem is huge. Looking at campuses only, the most widely agreed upon figure is that one in five U.S. college women will be raped during her college years. It’s hard to be sure because, as criminal justice experts agree, sexual assault is one of the nation’s most underreported crimes. The most reliable estimates indicate that some 15 percent of college students who have been raped report the crime. See more information here.

Without data and transparency, the issue has had a hard time gaining footing against administrators’ desire to keep rape statistics quiet. (The Center for Public Integrity has done powerful work on this topic. ) When the crime is not reported, and no one is named, how do you get the data?

One of many reasons that rape victims (or more accurately those who bring charges of rape) do not report it is that those who do are often subjected not only to disbelief, but also to humiliation, shame, and worse. This is abundantly clear in the military’s abysmal record on sexual assault. A recent Pentagon study said that nearly two-thirds of those who did report encountered retaliation of some sort. As a recent New York Times editorial noted, “That is the same as the previous year, despite a new law making retaliation a punishable offense.”

No surprise then, that for so many years, newspaper editors have agreed to “protect” rape victims by refusing to name them. So why hasn’t this helped correct the underreporting and reduce the retaliation? Maybe because the anonymity, rather than being part of an effective solution to an unacceptable reality, contributes to its prolongation. In other words, it does more harm than good.

You don’t have to believe that there are many women bringing false charges of rape (I don’t) to understand that a fundamental unfairness lies waiting to be exploited when one person is named and another is not, particularly in a crime as inevitably private as rape.

And exploited, it regularly is, as we see again and again — vividly in the case of those bringing allegations against Cosby, and in the appalling New York Times magazine story on sexual assault in the military  People react angrily to the woman who “takes down” a beloved old comedian, a talented airman, a great football player – or just a cool frat guy.

If anonymity’s silencing keeps the crime’s dimensions hidden, and its unfairness feeds the fires of those disinclined to hear victims’ truths, anonymity has yet another worrisome trait: It  prevents the public from fully engaging with the problem. As journalists well know (but choose distressingly often to ignore) nothing affects public opinion like real stories with real faces and names attached. Attribution brings accountability,  a climate within which both empathy and credibility flourish.

Young women today seem to understand all this better than journalists do. Harvard alumna Rory Gerberg is a founder of a coalition of students to address the university’s sexual assault policy. Her view is emblematic: “Our task is to give voice to the daily forms of violence we too often accept as inevitable. This is precisely why student activism is so important. Since I’ve become a campus advocate numerous students have approached me with their stories.”

When real people are credibly seen as having experienced something that we’d rather not acknowledge: That is when we believe at last in a problem’s existence. Thus it was with Anita Hill and sexual harassment. Thus it may well be with Janay Rice and domestic violence (whatever her disinclination to embrace the issue, there is surely no anonymity in that video.)

So, is this that sort of moment for sexual assault? You might say that the past weeks’ stories are as likely to be just another turn of the news cycle as they are to be a tipping point. But I’d say that legacy media are no longer the primary determinant of whether the issue moves forward. Women are now making their voices heard in a way they haven’t been able to before, from Cosby’s alleged victims to  college women speaking out on campuses across the country.

Latoya Peterson, in a recent New York Times book review, quoted feminist scholar Donna Haraway regarding “the power to survive… on the basis of seizing the tools to mark the world that marked them as other.”  Many women are experiencing that power.  While the use of social media has its downsides, for sure, this seems unlikely to stop them. For one thing, social media are aiding them not only by giving them a platform, but also by winning them wide support. This includes support from men who have previously acquiesced in the silence, a huge factor in the Cosby story, which David Carr sums up here.

Sen. Claire McCaskill may have a misplaced confidence in the military’s ability to deal with sexual assault, but this she gets exactly right: “What you’re seeing with Cosby and college campuses and the military is that victims are gaining strength by seeing the courage of other victims,” she said. “I have seen this incredible increase in the number of people who have come out and are saying, ‘I want people to know that this happened to me.’ ”

The longstanding nudge (by journalists and others) toward anonymity that women who have been raped have been experiencing has no doubt comforted some, at least for a period. But, increasingly, the underside of this approach even for the individual is  acknowledged. Painful as the truth can be, absorbing the notion that you can’t tell it can be worse. As Times columnist Charles Blow wrote of having buried his own experience as a child with sexual assault: “I had done what the world signaled I must: hidden the thorn in my flesh.” What he discovered, he said, was that “concealment makes the soul a swamp. Confession is how you drain it.”

Journalists are avidly tearing apart the Rolling Stone for its appalling dereliction of duty, and rightfully so. But all who have shared in this idea of anonymity as a protection of rape victims have played a role in bringing us to this moment. We have been participants in the notion that rape and silence go hand in hand. It’s a notion outmoded at last, and those who pursue it become more and more irrelevant.

 

 

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The column linked above from 1989 was printed not only in the new York Times, but also  in The Des Moines Register, where I was editor at the time. When she read it, a very brave Iowan named Nancy Ziegenmeyer called me to ask that her story be told, on-the-record and with her photographs. The resulting series won a Pulitzer Gold Medal for Public Service.   Ever since that time, when rape rears its head as an issue of particular public concern (or a journalism student decides it’s a good project topic) I get calls and emails asking me if I “still feel” that rape victims should be named. So I have written and spoken on the issue from time to time. Links to a few of those  columns and conversations are below.

Name the Accuser and the Accused” from 2003, which included this quote: “Certainly, in the past dozen years, we have made progress in reporting on, and understanding, the crime of rape. I am certain that this is in large part due to the courage of women who were willing to come forward and tell their stories. I also wonder if the unfairness of naming the accused and not the accuser has given platform to those who make outsized claims about the number of false charges of rape. And I wonder if shielding the accuser does not inflame still further the cruel search for dirt about her.”

This response to the Kobe Bryant case in 2004

A reaction to the 2011 Dominique Strauss-Kahn case

And this more recent Nieman Reports piece

 

 

Women in leadership in media: The conversation goes on.

The fall continued to be a lively season for the topic of women in leadership in media.  A conversation I moderated at the Society of American News Editors in Chicago proved lively and productive, focusing on the future and drawing one of the convention’s biggest crowds.

The panel came just as the fine Nieman Reports cover story on the topic was published online.

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All such conversations are greatly enriched by the comprehensive report by the Women’s Media Center, for which I had the pleasure, as a new board member, of writing the postscript, including this thought:

“The decision-makers at these news organizations are at fault. They share in that familiar human tendency to self-replicate, hiring and advancing people who remind them of themselves. But we whose voices aren’t being heard are also at fault. We too often think our views are not valuable. It’s true that the absence of our voices in the media seems to send the signal that our views aren’t valued. But we know that they are valuable. We need to try harder to make them heard.”

Joining the Rita Allen Foundation board

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Delighted and honored to join the board of the Rita Allen Foundation

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Where are the women?

Geneva Overholser

Photo Courtesy of USC Annenberg

Geneva Overholser

Former editor, The Des Moines Register

There’s a welcome, thought-provoking look at the paucity of women in leadership in media in the new Nieman Reports, Why so few women in media leadership?  The American Society of News Editors and Associated Press Managing Editors will be mulling the same question next week at a panel I’ll moderate at their joint convention in Chicago.

I’ve long felt that one change, among many, that newsrooms will have to make is to reframe their pinched notion of “diversity.”  Here are my thoughts from the Nieman article:

The newsroom culture desperately needs to shift from the old “We journalists know news, and it looks like this, and that’s what the public has to get” to a new ethos: The public is no longer just sitting there receiving the “wisdom” produced by our narrow conventional definitions of news. We need to figure out how to serve the myriad interests of our fast-changing communities. The best allies in this new ethos are people who themselves have had varied and differing life experiences. When this new ethos takes hold, then people of different economic and educational backgrounds, different ages, genders, ethnicities, become the “experts.” To date, we’ve dutifully sought to hire “different” folks but then forced them to conform to the reigning ethos. This isn’t comfortable for anyone. If men are forcing themselves to speak less but really don’t believe that others have more to say, it won’t work. Everyone needs to believe that LISTENING to people who have views other than their own is more important to the newsroom than ensuring that their own wisdom prevails. Newsrooms are allergic to cultural conversations like this, but they really are essential. Folks have to quit thinking of diversity as a wearisome duty and start understanding it as a key to success, an exciting prospect, the only way to win in the future. And it turns out that, for most people, it’s a lot more fun to work with a wider assortment of folks.

 

 

 

 

Hey, Silicon Valley: You oughta have old journalists (like me) on your boards!

 

I loved doing this interview with the wicked-smart and delightful Ruben Sanchez, just out in Skyword.com’s Innovator Series.  Reading it over, I realized that one of the ideas I mentioned to Ruben is something I wanted to develop a bit, so here goes:

In all immodesty, the cool, bristling-with-ideas folks planning startups are overlooking an opportunity:  They should be putting old journalists (yes, like me) on their boards. Google “why startups fail,” (see here, here and here for just the first three examples I saw) and you’ll get my point.  Veteran journalists have skills that counter common startup plagues.

Take the single-minded commitment of one leader: It may be a criticall thing for a startup, as far as it goes.  But listening mostly to yourself is a problem.  Run your thoughts past folks who have served the public interests in many different ways over a long period of time, and everyone is likely to learn something.   Same with one very narrow idea — enrich it by regularly subjecting it to discussions with those who have long experience with life, and enhance its staying power.

Management weaknesses are another challenge.  Anyone new to this arena could benefit from the counsel of those who have found solutions over years of management challenges.

Veteran journalists know how to picture the people they are trying to reach.  They know how communities function and what strengthens or weakens democracy. They know how to write, edit, verify, curate. And, stubborn and passionate as we are, old journalists can help by bolstering your tenacity and passion when those are flagging.

Silicon Valley is famous for its lack of gender and ethnic diversity. Both of these lamentable facts decrease startups’ chances of success in our ever more diverse society. Here’s another lack that weakens them. Journalism has made plenty of mistakes over the past few years. Why not benefit from what we’ve learned from them?